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Sanjay Sethi

sanjay.sethi@google.com

Overview
Agent Performance
Performance
time
5 Best Calls
  • 4th Apr 2024
  • 9th Jul 2024
  • 12th Dec 2023
  • 6 Sept 2023
  • 2 Feb 2024
5 Worst Calls
  • 4th Apr 2024
  • 9th Jul 2024
  • 12th Dec 2023
  • 6 Sept 2023
  • 2 Feb 2024
Communication Skills
7/10
22.8%
Product Knowledge
5/10
50%
Customer Interaction
8/10
18%
Efficiency & Productivity
6/10
40%
Strengths
Training Needs
Customer Reviews

"The agent was really polite and solved all my queries"

Conversion Rate of Sanjay
Home Loan/ Personal Loan
OMF Home Loan (Best Seller) 2/10
OMF Personal Loan 6/10
OMF Home Loan - Joint account 4/10
OMF Personal Loan (New) 3/10
Medical Loan/ Business Loan
OMF Business Loan (Best Seller) 2/10
OMF Medical Loan 6/10
OMF Business Loan (New)8/10
OMF Business Loan smart (New) 0/10
Travel Loan/ Auto Loan
OMF Auto Loan - Joint Account1/10
OMF Travel Loan (New) 6/10
OMF Auto Loan (Best Seller)4/10
OMF Travel Loan (New)7/10
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Customer Details

Id Customer Date Lone type Status
RZI7308 Sanjay 13/01/2024 Auto Loan Failed
RZ8308 sunita 13/12/2024 Home Lone Success
RZ8765 Ravi 13/10/2024 Personal Loan Pending